Patient Journey

A large hospital complex has numerous departments on several hundred thousand square meters on which many patients are located. Keeping an overview of a patient’s movement within the facility from their in-time until their discharge can be a difficult and tedious task for the staff.

Smart patient tracking gives greater visibility into each patient’s location, improves patient safety, helps to identify the gaps in internal hospital processes and find ways to cover these gaps.


Features & Benefits

  • CORE Enterprise Solutions Platform is highly configurable, from adding photos of the staff to icons for tracking on maps, knowing which policy/alert the staff has been associated with etc. This makes it easy for all users of the software to access asset information when they need it from wherever they may be working from. Patient tracking can benefit healthcare facilities in many ways:

  • Increased Visibility

    Real-time visibility of all patients in a health care facility, thereby increasing response time during calls of distress from patients.

  • Improved Patient Flow

    The ED and OR are two departments that are crucial for patient throughput. Effective diagnosis of bottlenecks in the patient journey through these departments and thereby increasing the efficiency of patient care.

  • Improved Patient Queuing

    Hospital managers can determine if there are any patterns in patient flow, which in turn drives higher patient satisfaction and increase in patient turnover.

  • Decrease Patient Wandering

    Patient tracking solves the issue around patients missing in the healthcare facility. Furthermore, the software can notify security personnel when a patient wanders into an unauthorised area. This way the healthcare facility can reduce Code Yellow or Amber situations.

  • Incident View

    Ability to view the real-time location as per the movement of staff that triggered the staff duress event.  

Other Use Cases

The CORE ESP Platform can also play a vital role in other use cases and become a single pane of glass for the entire healthcare facility.